Legal notice
- A 2-year warranty is provided for goods purchased by SIA "ELYNDI". The warranty card is a document confirming payment for the purchase of the product, which records the time of purchase of the product.
- The warranty covers damage caused by manufacturing defects or the quality of raw materials.
- The guarantee does not apply if the SIA "ELYNDI" Guarantee Terms are not followed:
3.1. a document confirming the payment of the Product has not been saved;
3.2. lost individual parts of the Product (fittings, zipper, belt, etc.);
3.3. The product has mechanical damage, scratches caused by careless use of the product;
3.4. the defect was caused by using the Product for purposes for which it was not intended;
3.5. the defect occurred as a result of exposure to chemical substances;
3.6. the defect occurred due to non-observance of the Product care instructions specified in the Product specification;
3.7. The product has been subject to repair at another service provider;
3.8. in cases of natural wear and tear of elements;
3.9. the defect occurred as a result of force majeure or an accident.
- The warranty does not apply if the care instructions of SIA "ELYNDI" are not followed.
- Clothes care instructions:
5.1. Clothes should be chosen according to the size and shape of the figure.
5.2. Clothes should be cared for according to the manufacturer's instructions to protect against color, deformation, and other quality losses.
5.3. Before washing the Clothes, carefully familiarize yourself with the information on the clothing label and follow the washing and ironing instructions provided there.
5.4. To prevent discoloration of the fabric, it is forbidden to wash clothes of different colors together.
5.5. Before washing, turn the garment inside out.
5.6. Choose detergents that match the color of the clothing.
5.7. When washing clothes in a washing machine, choose an appropriate program and temperature mode to prevent the clothes from shrinking and reduce the risk of color fading.
5.8. Before washing the clothes, make sure that there are no objects in the pockets that can damage the fabric and change the color of the fabric.
5.9. Choose the appropriate way to dry the clothes (for example: you can dry it mechanically/you can dry it in a centrifuge).
5.10. When ironing Clothes, choose an appropriate ironing mode.
5.11. It is forbidden to clean clothes with solvents and other chemicals not intended for clothes care.
5.12. Protect Clothing from contact with chemical products.
6. Shoe care instructions:
6.1. Shoes should be chosen according to the size and shape of the foot.
6.2. Shoes should be cared for according to the manufacturer's instructions to protect against color, deformation, and other quality losses.
6.3. In order not to deform the shoes, it is mandatory to use a shoelace when putting on the shoes.
6.4. Shoes must be treated with a shoe care product to protect them from the harmful effects of the external environment. In wet weather, it is recommended to treat the shoes with a protective agent several times a week.
6.5. Natural leather shoes should be cared for with products intended for them.
6.6. Washing shoes with water is prohibited.
6.7. Natural leather shoes should be protected from rain.
6.8. Shoes should not be stored in high heat and exposure to sunlight, humidity, to protect shoes from color, deformation and other loss of shoe quality. To preserve the shoes, it is recommended to store them in a cotton bag in a dark, cool place.
6.9. Shoes should not be dried on radiators or other heating devices in order to protect shoes from color and deformation and other loss of shoe quality.
6.10. Regularly care for shoes with shoe care products, as well as independently monitor the condition of shoes, performing timely maintenance or repair of shoes, if necessary.
6.11. Protect shoes from sharp objects, as well as contact with chemical products.
6.12. It is forbidden to clean shoes with solvents and other chemical substances not intended for shoe care.
6.13. Defects such as heel wear, shoe wear, or defects caused by not following the Shoe Care Instructions, as well as minor defects that do not affect the wearing of the shoes, will not be covered by the warranty.
- Bag care instructions
7.1. Bags should be cared for according to the manufacturer's instructions to protect against color, deformation, and other quality losses.
7.2. Natural leather bags should be cared for with products intended for them.
7.3. Washing bags with water is prohibited.
7.4. Natural leather Bags should be protected from rain.
7.5. Bags should not be stored in high heat and sunlight, humidity, in order to protect the Bags from color, deformation and other quality losses. To preserve the bags, it is recommended to store them in a cotton bag in a dark, cool place.
7.6. Bags should not be dried on radiators, other heating devices, to protect against color and deformation and other quality losses.
7.7. Regularly take care of the bag with care products, as well as independently monitor the condition of the bag, carrying out timely maintenance or repair, if necessary.
7.8. Protect the bag from sharp and pointed objects, as well as contact with chemical products.
7.9. Pay attention to the capacity of the bag so that the weight and volume do not expose the bag to the risk of deformation or breakage.
7.10. Cleaning bags with solvents and other chemicals not intended for bag care is prohibited.
7.11. Defects such as wear and tear of the bag, or defects caused by not following the bag care instructions, as well as minor defects that do not affect the wearing of the bag - will not be covered by the warranty.
- Bijoux care instructions
8.1. Take off costume jewelry when cleaning the house or area.
8.2. Remove Jewelery when visiting the beach, swimming pool, sauna, salt baths, doing sports, as well as during cosmetic procedures, showering and bathing.
8.3. Store Bijoux in a dark, cool place, in a soft bag or box, separately from other jewelry, to prevent the risk of mechanical damage and scratches.
8.4. Regularly clean the jewelry with a special tissue or a soft cloth (suede or flannel).
8.5. It is forbidden to use chemical substances, as well as toothpaste or sand, to clean costume jewelry.
8.6. Avoid wearing multiple pieces of jewelry (such as two rings on one finger) to reduce the risk of scratching.
8.7. Avoid impacts or contact with sharp, rough, hard household objects (table, door, walls, handles, etc.).
8.8. Do not expose the jewelry to temperature fluctuations (in the sauna, sauna, solarium, after sunbathing - in cold water in the pool, etc.), as well as contact with water.
8.9. It is forbidden to use Jewelry for purposes for which it is not intended (for example, rings for opening bottle caps, do not wear heavy objects on a chain - keys, etc.).
8.10. It is forbidden to adjust the size yourself, because the crystals may fall out as a result of the deformation and you will lose the warranty.
8.11. Defects such as wear and tear of the Jewelery or defects caused by not following the Jewelery care instructions, as well as minor defects that do not affect the wearing of the Jewelery - will not be covered by the warranty.
- SIA "ELYNDI" is not responsible for repairs, engravings, size changes, etc. for actions performed by masters of other shops or workshops.
- SIA "ELYNDI" is not responsible for for improperly maintained Goods.
Warranty terms last updated:
- on June 21