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Order status

How do I track my order?

Track your order

Enter the tracking number from your email, or your order number and the email you used for the order.

For example CE123456789LV, 05801234567890 or #190194

All orders in your account Log in with the email you used for your order.

Log in

What your order status means

  1. Order received

    Right after payment you will get a confirmation email.

  2. Being prepared

    For pre-order items the estimated dispatch date is in the product description.

  3. On its way

    When we hand your parcel to the courier, you will get an email with the tracking number.

  4. Waiting in the parcel locker

    Omniva or DPD will text you a code to open the locker.

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