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Returns

Return label

Return or exchange an item

Enter your order number and email. Choose the items, and your return label is created right away. No account login needed.

You will find the number in your order confirmation email, for example #190194

Need help? Message us and we'll help you start your return.

Contact us

How returns work

  1. Choose items

    Select what you're sending back and the reason. You can do this within 14 days of receiving your parcel.

  2. Choose what you get

    A refund, a gift card or the same item in another size.

  3. Get your label

    Pick a parcel locker. The label is created right away and also sent by email.

  4. Drop off the parcel

    Once the parcel reaches us and the item is checked, we refund you or send the new size.

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