PRODUCT INFORMATION
Swarovski crystals are the main rivals of diamonds. Their enchanting sparkle leaves no one indifferent. These earrings are exquisite and stylish, yet they are not the kind of jewelry that "steals" all the attention. Included is a Swarovski Seal holographic certificate with a unique code, which can be entered on the Swarovski website to verify the authenticity of the crystal.
DELIVERY
You have the option to choose one of these delivery methods:
Delivery to OMNIVA or DPD self-service terminals:
- Delivery price – 3.50 Eur
- By choosing delivery to a parcel machine, you will receive an SMS with the specified information for receiving the shipment.
- When choosing delivery to a parcel machine, the item will arrive at the User's chosen parcel machine within 5 working days after sending the order confirmation to the User's email address.
- The estimated delivery time may vary, and any delays will be reported.
In-store pickup at our Elyndi store:
- Service price – 1.50 Eur
- The shipment can be picked up at our location, Blaumaņa Street 9.
- An order placed with in-store pickup can be collected 2 days after placing the order, you will receive a message that the order is ready for pickup. (Weekdays 11:00 - 19:00, Weekends 11:00 - 18:00)
- It is recommended to pick up the shipment within 7 working days from the time of order.
- We want to inform you that if the item is not picked up in our store within 7 working days, the order will be canceled and you will be notified.
More information read here!
ORDER TRACKING
To track your order, you need two things:
- Order number, or ID (Example: #123456);
- The postal code you provided;
Once you have this information, go to: "Order Tracking"
You will see a window like this:
Important!
- The postal code should be entered exactly as you did at the time of ordering, with or without "LV", for example, "LV-1010", "LV1010", or "1010".
- If the postal code is entered incorrectly, the system will show an error. So, if you don't remember, enter all three possible options.
- You can find the order number in the very first email confirming your order.
