How to track the shipment?
To track your order you need two things:
- Order number, or ID (Example: #123456);
- The postal code you have provided;
Once you know this information, go to: "Order Tracking"
The following window will open:
Important!
- The postal code must be specified exactly as you entered it at the time of ordering with or without "LV", for example "LV-1010", "LV1010" or "1010".
- If the postal code is entered incorrectly, the system will display an error. Therefore, if you do not remember, then enter all three possible options.
- You can find the order number in the very first order confirmation email.